This module has to be completed in order to gain the full QQI 5M2468 Business Admin Major Award. An ideal module for all the administrative responsibilities in an office environment with lots of practical tips from Tutors who have years of experience working in different office environments.
QQI Level 5 | 5N1407
Reception & Frontline Office Skills
Develop practical reception and front-office skills to communicate professionally, welcome visitors and support the smooth running of a busy workplace, with flexible online learning and tutor support.
✓ QQI Certified
✓ Flexible Learning
✓ Tutor Support
✓Reception Skills
Is This Course for You?
Starting in Reception
Build practical reception and front-office skills from the beginning.
Working in a Frontline Role
Strengthen the skills you use when dealing with visitors, callers and colleagues.
Building Office Confidence
Develop confidence in communication, organisation and everyday reception procedures.
Progressing Further
Develop transferable skills for employment, further study or a relevant QQI Major Award.
More Information
Take the next step - find the answers you need
Reception Front Office Articles & Resources
Explore practical insights, useful information and stories from the Lir Blog.
Assessment Grades
QQI awards are graded as Pass, Merit or Distinction based on the final percentage achieved.
PASS
50 - 64%
You have achieved the
required standard.
MERIT
65 - 79%
You have exceeded the
required standard.
DISTINCTION
80 - 100%
You have substantially exceeded
the required standard.