At Lir, we believe there’s always room to learn, grow, and do things better — and that includes how we run our programmes and support our learners.

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This policy explains how we regularly review, reflect, and refine everything we do — from training delivery and course design to learner support and assessment practices. Through continuous self-evaluation and internal quality audits, we make sure that what we’re offering is up to standard, relevant, and genuinely effective.

 

We collect feedback, track results, consult with tutors and learners, and analyse what’s working well — and what could be better. Then we use that insight to make improvements that directly benefit the learner experience.

 

You can explore the full flipbook below to see how we build quality into everything we do — and how we stay accountable, transparent, and learner-focused at every step.