This module has to be completed in order to gain the full QQI 5M2468 Business Admin Major Award. An ideal module for all the administrative responsibilities in an office environment with lots of practical tips from Tutors who have years of experience working in different office environments.
QQI Level 6 | 6N4186
Front Office
Skills
Develop advanced front-office skills (included hotel front office) to manage professional communications, customer interactions, information and day-to-day office activities effectively, with flexible online learning and tutor support.
✓ QQI Certified
✓ Flexible Learning
✓ Tutor Support
✓Adv. Front Office Skills
Is This Course for You?
Progressing from Reception
Build on existing reception and frontline skills and develop greater responsibility at Level 6. If new to reception or front-office work, you may benefit from completing QQI Level 5 Reception & Frontline Office Skills 5N1407 first, or having equivalent workplace experience.
Working in a Front Office Role
Strengthen your ability to manage customers, communications, information and office activities professionally.
Taking More Responsibility
Develop confidence dealing with complex situations and supporting efficient front-office operations.
Progressing Further
Develop Level 6 skills for career progression, supervisory responsibilities, further study or a relevant QQI Major Award.
More Information
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Front Office Skills Articles & Resources
Explore practical insights, useful information and stories from the Lir Blog.
Assessment Grades
QQI awards are graded as Pass, Merit or Distinction based on the final percentage achieved.
PASS
50 - 64%
You have achieved the
required standard.
MERIT
65 - 79%
You have exceeded the
required standard.
DISTINCTION
80 - 100%
You have substantially exceeded
the required standard.