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Word Processing - 5N1358

The aim of this award is to provide the Learner with the knowledge, skill and competence to use a word processing software application to produce a variety of documents to a professional standard.

QQI Credits: 15

What will I learn?

Application Management:

  1. Describe a typical word processing application in terms of common uses, and features including – text manipulation, document formatting, graphics, tabs, tables, mail merge and label printing.

  • Open a Word processing package.

  • Discuss common uses and features, including text manipulation, document formatting, graphics, tabs, tables, mail merge and label printing.

Text Processing:

  1. Identify frequently-used toolbar icons and related functions associated with file handling and text formatting.

  • Input given text into a new Microsoft Word document.

  • Copy and paste a specific piece of text to a new location in a document.

  • Apply bold, underline, italics, font type, font size and font colour to a specific piece of text.

Word Processing Features:

  • Save a file as a Microsoft Word document, a text file and a web page.


  1. Create documents applying a range of text processing features including – margins and line spacing, indenting text and paragraphs, borders and shading, numbering and bullets, copying and pasting text, enhancing text.

  • Apply different indentation settings to a specific piece of text and paragraph.

  • Change margin size settings to a specific size.

  • Apply different alignment settings to specific pieces of text.

  • Apply different border settings to a specific piece of text.

  • Apply different shading settings to a specific piece of text.

  • Apply bullets and numbering to specific pieces of text.


Word Processing Features:

  1. Perform initial document configuration using page setup features to include – headers and footers, page numbering, paper size and orientation.

  • Create a header and footer containing specific text and fields, and insert page numbers.

  • Change the paper size used in a document and change the orientation (portrait, landscape).

  1. Use a range of proofing tools including – spell check, thesaurus, search and replace.

  • Spell-check a document using the Spelling and Grammar feature and Thesaurus to replace a word.

  • Replace a word using the Fine and Replace feature.


Application Management:

  1. Apply file management facilities, including – creating files and folders, saving files in different formats, copying files and folders, renaming files, accessing file details, finding files using search facility.

  • Create a new file in Microsoft Word.

  • Create a new folder structure with specific folder names.

  • Create sub-folder structure with specific sub-folder names.

  • Copy a file from one folder to another.

  • Copy a subfolder from one folder to another.

  • Rename a file with a given name.

  • Find the size, type and date modified of a specific file.

  • Find a specific file within a subfolder structure.

  • Close Word Processing package.



  1. Apply a range of table features including – creating tables, resizing, merging cells, inserting or deleting columns and rows, aligning text, applying borders and shading to tables and sorting table content.

  • Insert a table with specific number of rows and columns in a document.

  • Resize the entire table.

  • Resize specific rows and columns to specific heights and widths.

  • Merge specific cells within a table.

  • Insert new rows and columns in specific position in a table.

  • Delete specific rows and columns in a table.

  • Use different alignment options in a cell, including align left, centre and align right.

  • Apply different borders settings to a table.

  • Apply shading settings to a table.

  • Sort the contents of a table alphabetically and numerically.


Mail Merge and Labels:

  1. Create mail merge and labels.

  • Set up and save an address list as a data source.

  • Create a letter and insert merge fields.

  • Merge the address list with the letter and save merged document.


Word Processing Features:

  1. Use markup capabilities to make track changes to documents.

  • Use the track changes feature while making changes to a document.

  1. Produce a range of different types of documents using common word processing features including – manual text formatting, applying styles, creating tables, inserting and manipulating graphics.

  • Create a new style and apply it to a specific piece of text.

  • Insert a picture, a piece of clip art and shapes into a document and manipulate graphics.

  1. Print mailable documents and labels using a range of print features, to include – print preview, single and multiple copies, printing specific pages, selecting parameters and adjusting the appearance and positioning of text and graphics.

  • Create labels using the address list.

  • Adjust the positioning of text in the document before printing.

  • Select parameters in the document before printing.

  • View a print preview before printing.

  • Print single and multiple copies of the document.

  • Print specific pages of the document.

  • Printing specific pages of labels.


Word Processing Features:

  1. Use a word processing application to create a file from a document template by performing all required steps including creating and storing the template, entering data, and printing and storing the file appropriately for subsequent retrieval.

  • Create a file and save it as a template, then use the template to create a new document.

  1. Improve personal performance by using additional resources such as the help facility to solve familiar and unfamiliar word processing problems.

  • Find a solution to a problem using the Help facility.



Carry out Formative Assessment (assessment for learning – written or oral feedback – Individual and/or Group) throughout course duration and carry out Summative Assessment (assessment of learning as per Assessment Briefs) and in accordance with QA.Adm.1 Policy and Procedure manual on Assessment.

  • Classroom-based, face-to-face 'Live Tutor instruction/in a classroom/and online class environment.

  • Workplace learning.

  • Blended learning (hybrid model where a portion of learning is classroom-based and a portion of which is online learning.   

  • Tutor support available between classes (online, face-to-face, or by telephone).

Entry requirements

QQI Level 4 Certificate, or equivalent life/work experience.  A copy of your current Curriculum Vitae or certificate.  It is expected that you will have a range of learning styles, strengths and needs related to the programme and have the capacity to take responsibility for your own learning within the managed classroom and online environment, provided by Lir Business Services & Training Centre.

Learners must reside in Ireland.  This course is delivered through English.  A competency test may be carried out for English language and literacy and/or computer skills to ensure that you have the skills necessary to complete the programme.

The following English language proficiency tests and results are acceptable :

IELTS Indicator Test The minimum score is 6 unless otherwise stated.

TOEFL iBT Special Home Edition The minimum score is 92 unless otherwise stated.

Duolingo English Test The minimum score required is 95 unless stated otherwise.

Exam English If you are unsure of your current level, you can take a free test on sites such as this one. 

If you are unsure contact Lir Reception (044) 9342754 to speak to a qualified person who will be able to assist you.

IT/Computer Skills: sufficient working knowlege of computers.  Learner must have access to a PC, laptop or mobile device with internet access, Windows 8 or later or a Mac with OSX 10.5 or later, a browser with the latest version of Microsoft Edge, Chrome, Firefox or Safari, Adobe Reader to view PDFs.  Your device must have a working camera and audio. PC must be capable of playing video and audio files. We provide you with access to Microsoft 365 Office applications (Word, Excel, Powerpoint, Outlook, Teams).

Blended Learning: Learners must be self-motivated and be able to take responsibility for their own self-directed learning, outside the 'Live' Tutor online classes as they complete their blended learning course.

Reasonable Accommodation: Learners with a disability, medical condition or learning difficulty: In line with the Equal Status Acts 2000 to 2015 - Lir provides reasonable accommodation to meet the needs of our learners to ensure fairness and equality with others on the course.

Certification and Assessment

Following successful completion, you will receive a QQI Level 5 component certificate in Word Processing (5N1358) from QQI.

Quality and Qualifications Ireland (QQI) is the national awarding body for further education and training in Ireland.  Lir Business Services & Training Centre Ltd is registered with QQI, as a Private Training Provider,  to offer programmes leading to QQI  awards on the National Framework off Qualifications in Ireland (N.F.Q.) 

Learner Progression: Learners who successfully complete this module may use the associated credits towards a relevant Major Award.

Assessment: Examination Practical 80% and Assignment 20%

Grading: Pass 50% - 64%, Merit 65% - 79%, Distinction 80% - 100%

When can I start?

See Lir Course Schedule

Lir Terms and Conditions


A Blended and Online Course with 'Live' Tutor classes, optional Virtual Office Hours and Tutorials.  2 x Workshops over 5 weeks or 8 x Evening Classes plus self-directed learning with online support.

This Programme comprises of 1 module.  The duration of this module is typically 150 hours.  This is a combination of 50 hours of Directed Learning and 100 hours of Self-directed learning.  The 50 hours of Directed Learning takes place in Classroom Attendance and 'Live' Tutor Online Classes.  Self-directed Learning is learner-led, and it includes self-directed study, through Lir eLearning Hub.  This will entail preparation and reflection time on your part.  There are Virtual Office Hours throughout the week also to give you the opportunity of meeting your Tutor online, if you have any queries.


Upon successful completion of a Major award, learners can progress to an award on the next level on the NFQ.  Alternatively, the Higher Education Links Scheme (HELS) gives learners the opportunity to use their QQI Level 5/6 Major Award to apply through the CAO for a place in the first year of a higher education programme. In some instances, progression is on the basis of specific Level 5 or 6 Major Awards, Learners should check with the higher education institution prior to commencement. Components (Minor Awards), or achievement of less than 120 credits, will not suffice for progression under the HELS.

Course Fee


Payment Options

Course fee: Phone Lir Reception (044) 934 2754 for a quote.. Payment: 1) in full, or 2) flexi-payments, 3) funding, 4) in-company - separate quote You may qualify for funding by contacting your local Intreo/DSP Office.

22 July 2022 at 09:47:14

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