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Click
Here for more Information and a Booking Form
in
.pdf format... |
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Lir
Business Services & Training Centre's approved
Training Programmes and Trainers have been placed on the FÁS/EI
National Register of Trainers. The Registration
Number of Lir Business Services
& Training Centre is 902364.
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"People
make 90% of their lasting impression in the first 90 seconds."
People who
answer the telephone or work in the reception area are vital members
of the company. Their level of performance is invaluable to the
overall success of the company. A potential customer's perception of
any company is based on how the front office personnel handle the
initial moment of a contact
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If
you need the free
Adobe
Reader go Here...
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One
Day Reception/Front Office Skills
Course Content:
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Click
here to see photos of courses previously held...
Dates
and Venues...
Application
Form... |
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Your
Personal Benefit:
You will gain
more confidence and develop a new enthusiasm for your role. You will
feel empowered to deal with any situation in reception in a
professional manner, but with a personal touch.
Certification:
On successful
completion of this skills day, you will receive a Front Office/Receptionist
Skills Certificate of Attendance, however, any
participant who would like to go further and complete a longer
certified course, they can enrol on our FETAC Level 5 Reception Course.
(Contact us).
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Training Methods:
Group
discussion, problem analysis, action learning, emphasis on individual
key tasks, case studies, role play, workshop approach & candidate workbooks.
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Fee:
One Day
Reception Skills - €100.00 per delegate
Full FETAC
Reception Course - €400.00 per delegate (Level 5)
(Seat will
only be confirmed on receipt of €50.00 deposit)
Application
Form - go here...
Please
contact us if you need any further information
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Time
10 am - 4.00 pm
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Dates
& Venues -
FRONT
OFFICE/RECEPTION COURSE
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