Lir Business Centre

Train the Trainer (FETAC) Level 6:
This course provided me with what exactly I was looking for and that was the knowledge of classroom and course organisation and how to teach in a classroom environment. I have the confidence now to promote myself as a Computer Trainer and thanks to Frances Gallagher, my Train the Trainer Tutor, for all her help. Sharon Fox, I.T. Trainer (September, 2011).

Train the Trainer (FETAC) Level 6:
At the beginning of the course I was very apprehensive, but Frances and all at Lir Business Services & Training Centre made me feel very welcome and at ease. The preparation that was made to put this course together was clear for all to see. Attention to detail was second to none and you could see how passionate and focused Frances is during each class. Each class was very interesting and every day passed so quickly, that has to be a good sign. With this course you have to put in the hours at home also, but I found it very interesting and challenging. When I got my results I know Frances was as happy as I was which shows how passionate she is, also during the course she was also only a phone call or email away and she always replied promptly with any issues or difficulties I might have had. I would have no difficulty in recommending Lir Business Services & Training Centre, Mullingar to anyone, in fact I have already, again, thanks to Frances and all the team. Donal Lawless, Tiling Contractor/Trainer. (September, 2011).

Train the Trainer (FETAC) Level 6:
Frances Gallagher is a very professional and knowledgeable Tutor. She has an empathetic nature and imparts knowledge while making sure that her students understand what she teaches. I looked forward to doing my Train the Trainer course every Thursday, because I met some really nice people and learned so much. Frances gave the class plenty of relevant, informative handouts and from the start prepared us for our 15 minute Skills Demonstration on our chosen course to teach which terrified me! She put us all at ease and everyone did very well. I would definitely recommend the Train the Trainer course. I gained confidence in myself and my abilities as a teacher thanks to Frances. Rachel Reilly – Communications Trainer (Mullingar). (September, 2011).

Train the Trainer (FETAC) Level 6:
Frances Gallagher is a gem or a Tutor, dynamic, though provoking and truly professional with a heart of gold – just what we all aspire to be as Tutors. Niamh I. O’Connor – Encaustic Artist and Trainer, (Monaghan) (September, 2011).

Train the Trainer (FETAC) Level 6:
I have completed the Train the Trainer (FETAC) Level 6 course in Monaghan through Lir Business Services & Training Centre. I would like to take this opportunity to thank Frances Gallagher for the dedication and support that she gave to me throughout the course. But also this support was given to each individual within the group. Frances was at the end of the phone day or night. Emails were also replied to immediately. The most important thing to a Learner is to have a Tutor who is confident in delivering the course but who also shows care, patience and believe in their group and Frances delivers on these things from day one of meeting her. I will be contacting Lir Business Centre for information on other courses that are available because I have had such a good experience in how this course was delivered which made it easier for me as a Learner. Thank you Frances, so much. Santina Burns, Trainer, (Monaghan)(June, 2011).

Train the Trainer (FETAC) Level 6:
The Train the Trainer (FETAC) Level 6 course was very good in building confidence as I was nervous at the start. It was a very enjoyable experience and is definitely worth the money. Ciaran Mc Entee, Monaghan, Painter/Decorator/Trainer. (Clones) May 2011.

Train the Trainer (FETAC) Level 6:
I must say I was pleasantly surprised when I received this news, then again on mature reflection on this course, the contents and how they were delivered it should not really be a surprise.
Just goes to prove once again you can teach an old dog something new, well in my case anyway.
Thanks a mill for all the advice, help and encouragement during the course and assignment.
Yes I would be interested in additional courses and please feel free to forward details, date, venues etc. James Mulholland, Manual Handling, Trainer (Clones) (May 2011).

Train the Trainer (FETAC) Level 6:
I would like to say I found the course thoroughly enjoyable and everything that I thought it would be it wasn’t. The tutor was excellent in her delivery using many different styles so the classes never became boring and stale. This enhanced our learning and made it easier to learn. I would certainly recommend the course through Frances Gallagher, Lir Business Services & Training Centre, and hope to cross paths with them again in the future. Many thanks again for everything. Peter Lynch, Sports/Trainer, (May 2011).

Train the Trainer (FETAC) Level 6:
This was one of the most professionally run courses I have ever experienced (Train the Trainer FETAC Level 6). The tutor always had the learner’s needs at the heart of the session and gave exceptional back up on assignments. Barry Dolan, B.E.S.T. Sports and Youth Development/Trainer, (May 2011).

Train the Trainer (FETAC) Level 6:
Thanks a million for all the support through the course. I feel the atmosphere created by Frances (trainer) throughout the course was one of mutual respect and facilitated peer learning as well as learning from the course. The course opened my mind to additional personal development and career opportunities. I felt inspired and motivated to pursue a dream I had of starting my own business as a facilitator and trainer. I am in the early stages of doing this and the ongoing support and advice from Frances and the team in Lir has been great. Hopefully you will see EC solutions in the future but presently starting small as Elaine Clerkin, Trainer and Facilitator (May, 2011).

Train the Trainer (FETAC) Level 6:
I would like to thank Frances for all her support and encouragement throughout the Train the Trainer course. At times I felt like dropping out but Frances encouraged me and discussed any fears I had with putting my stuff together. I have already recommended people to apply for the Train the Trainer course, which is being held in Castleblayney soon. So wishing Frances well in the future and thanking her again for everything she did for me in succeeding to accomplish my achievement. Marie Ward, Trainer - specialising in Counselling (May, 2011).

Train the Trainer (FETAC) Level 6:
The training course which was very detailed and demanding was presented in a manner that allowed the trainee to understand and prepare themselves for delivering a professional presentation and other relevant paperwork in completion of the exam. The trainer’s experience highlighted the main topics of the exam in an easy to understand way with excellent communication skills, putting at ease all the trainees and was the perfect example on how a trainer delivers a training programme with all the different personalities in the class motivated to demonstrate their skills as well as how to overcome the their weaker skills. The most important aspect of the training was how accessible the trainer was after hours by phone to assist and assure trainees with their assignments. Charles Roarty, Manager/Trainer, Dublin. (May, 2011).

Train the Trainer (FETAC) Level 6:
I found the Train the Trainer course from Lir Business Services & Training Centre, extremely beneficial. Since attending the course I have gone onto use many of the tips and teaching methods explained during the course and I have found that learners have a greater concentration span due to this. I found the class interesting and brought away a lot of knowledge on completion of the course. The trainer had a vast knowledge base which was great to utilise when completing the assignment. All in all, a very worthwhile course. Grainne Beattie, Nurse/Trainer, Dublin, (May 2011).

Train the Trainer (FETAC) Level 6:
I was pleasantly surprised how much the Train the Trainer course, the psychology behind it, and our excellent trainer, Frances Gallagher, seamlessly connected with developmental concepts in holistic medicine. Jeroen Holkamp, I.S.Hom. (Homeopathic Healthcare) Trainer, (May 2011).

Train the Trainer (FETAC) Level 6:
I completed my FETAC L6 Train the Trainer course with Frances Gallagher in Lir Training Centre. The tutor was friendly, helpful and professional. I found the course very interesting and it helped me realise my ambition. I would recommend Lir to anyone. Thanks again for everything. Sharon Dixon, IT Trainer, (May 2011).

Train the Trainer (FETAC) Level 6:
I would highly recommend the FETAC Train the Trainer Level 6 Course no matter what your area of employment or interests are – no matter what your qualifications or lack of are. It was great to learn about a framework to which any course study can be applied. If you have ever remotely considered an interest in tutoring or if you can identify through your own work experience a training niche in the market, this course is definitely well worth doing. I found Lir Training Centre an excellent course provider and thoroughly enjoyed my learning experience there. Thanks very much for everything, Frances, chat soon. Vonnie Nally, Trainer, (May 2011)

Train the Trainer (FETAC) Level 6:
The Train the Trainer (FETAC) Level 6 course provided me with the tools and knowledge to prepare any class. Although I have lots of experience delivering classes, since completing the Train the Trainer course at Lir Business Services & Training Centre, I feel better equipped and more confident in marketing myself as a Trainer. Laura Kelly, Trainer (March 2011).

Train the Trainer (FETAC) Level 6:
Overall I found the course thoroughly enjoyable and easy to follow. Each class was thoughtfully planned and carried out along with vital and easy to follow handouts. I would strongly recommend this training course to anyone who is thinking about sharing their skills with others. The biscuits during lunch were nice also. Jason Watts, Animation Trainer (March, 2011).

Train the Trainer (FETAC) Level 6:
I found the course both enjoyable and uplifting. The Tutor, Frances Gallagher, has a great working knowledge of the subject. She showed great patience and understanding when dealing with the wide variety of queries from her Learners. The course covered all aspects of training required to become a more competent and confident trainer. I would strongly recommend anyone to participate in this course, as they would find it most helpful in pursuing a career in training. Sam Bolger, Trainer in Computer Literacy and I.T. Skills, Dublin 8 C.E.C., (March 2011).

Train the Trainer (FETAC) Level 6:
This course was excellent, having done an instructors course in the fire service to train recruits and deliver training in new methods Train the Trainer not only reaffirmed what I knew but provided me with additional knowledge and skills that will be of great benefit to me. Frances the trainer was excellent in her knowledge and approach to the course. She has a great ability of making everyone feel included and helped everyone to come out of their comfort zone and take the next step. The course notes and handouts where excellent and I will be placing Frances Gallagher Lir Training in many an Acknowledgement section. The assignments where well spaced out and Frances was always available to help and guide you on where to get relevant information from to enable you achieve your highest potential. Eddie Tackney, Workplace Safety, Fire Safety, Clones (Mar, 2011).

Train the Trainer (FETAC) Level 6:
How do you put into words the thanks I would like to communicate to Frances and the team at Lir for the ease at which they pass on such knowledge? I was always one for asking loads of questions, they were never stuck for answers, some of these questions had been nagging me for a long time and to get the answers was worth coming on the course just for that! I have been on two courses with Lir Business Services & Training Centre so far – the first was Spreadsheets (FETAC) Level 5, and all I can say is that since this course I have never stopped using the knowledge learned and have added a considerable amount more since. The second course was Train the Trainer (FETAC) Level 6 – again, I cannot single out what it is about this course that it has given me, from planning, evaluating, methods of facilitating, insight knowledge, etc., you can go on and on and it doesn’t end after the course. Frances has always been available by phone or email to answer any queries even after the course has ended. Lir have since started using social media sites which is a great way to keep in touch. Nothing stands still and to keep up to date with knowledge and learning you should up-skill, keep your mind active (lifelong learning) no matter what your age you owe it to yourself. Thanks Lir for putting the bounce back into my stride. See you soon and keep up the good work. Kevin O’Reilly, MCIOB, Trainer (March 2011).

Train the Trainer (FETAC) Level 6:
I was very impressed with the professional, logical and sensitive manner Frances delivered the course. I found the course content interesting, informative and stimulating. I appreciate the support and encouragement I received throughout the course from Frances and my fellow participants, Siobhan McKenna, Services Manager, Tearmann Domestic Violence Services, Monaghan (March 2011).

Digital Photography (FETAC) Level 5:
I completed the Digital Photography course at Lir Business Services & Training Centre and I enjoyed it a lot. I found the tutor, assignments, visual aids and materials excellent and very relevant. As a result of this course I learned a lot of things that I did not know existed in the photography world. I found the length of the course just right and the course met my expectations very well as it has given me new ideas about what photography is all about. At Lir you are taught your course in a professional way. Abdulyekeen Ibraimoh (March, 2011).

Train the Trainer (FETAC) Level 6:
I am excited at achieving the Train the Trainer course with distinction. Wow! The wait is over and now to get a start at training a class in 2011. I thought the course was wonderful. I should have done it years sooner. I did not know what the course Train the Trainer meant and how beneficial it would be to have in getting employment. It was a challenge and I love a challenge. The weather was desperate from we started until we finished so that was a challenge in itself – driving on the slippery roads from Longford. We received a friendly welcome and tea/coffee and biscuits when we arrived and we were like one big happy family. Our confidence grew at each session and what a difference between the first day we started to the last day we had to go our separate ways. Our Tutor, Frances Gallagher, took us through step by step and has delivery of the course perfected to a fine art. I am looking forward to teaching my first class in 2011 and I feel confident and competent in doing so, having completed Train the Trainer (FETAC) Level 6 course with Lir Business Centre, Mullingar, with Frances Gallagher. Anne (Nancy) Carr, IT Trainer, Granard, Co. Longford. (February, 2011).

Train the Trainer (FETAC) Level 6:
I really enjoyed my recent Train the Trainer course with Lir Business Centre. I was surprised at how much skill and knowledge we gained in the 5 workshop days! This is a very thorough and interactive course. Frances is an excellent tutor, her warm personality and communication skills ensure everyone is comfortable and engaged throughout the course. Frances was also always available with quick responses to questions afterwards. I would highly recommend this course to anyone considering training others. Flori Boyle, IT Trainer (Feb, 2011).

Train the Trainer (FETAC) Level 6:
Many thanks to Lir Business Services & Training Centre, especially my tutor Frances, who never failed to respond to my many requests for help and guidance throughout the course. All emails, texts and phone calls were answered immediately or sorted within hours. This meant a lot as I could keep going forward with confidence and reassurance. Tom Madden, LTI Trainer (Feb, 2011).

Train the Trainer (FETAC) Level 6:
I found the course excellent in terms of location, trainer, materials, and method of delivery. It was challenging but rewarding to achieve a Distinction. I would recommend this course to anyone considering a Career as a Qualified Trainer. Rose Kiernan, IT Trainer (Feb, 2011).

Train the Trainer (FETAC) Level 6:
This is an excellent course for anyone considering training as a career. I found the resources and training materials invaluable in researching my own course. Having come to this course with teaching experience on an individual level, I found Train the Trainer at Lir Business Centre to be the perfect method of transition into adult training and it is delivered in a highly professional manner with consistent support and assistance throughout. Highly recommended, and great value for money. Geraldine Relph, Music Trainer, (Feb, 2011).

Train the Trainer (FETAC) Level 6:
I would thoroughly recommend the Train the Trainer course provided by Lir Business Services & Training Centre to anyone requiring such training. The course was given to a very high standard with regards to the quality of the subject matter covered, facilities used, materials handed out and the professionalism of the trainer. I found the whole experience very rewarding on both a professional and a personal level. During the course I always felt that the trainer had a genuine interest in my progress and quickly responded to any questions or difficulties that I had. When the need arises for further training I know Lir Business Centre will be my first port of call. Phelim McQuaid, HGV Driver Trainer, Monaghan. (Feb, 2011).

Train the Trainer (FETAC) Level 6:
I found the Train the Trainer course completely invaluable to the courses I run in Art & Crafts. It gave me insight and understanding for both trainer and learner. I would recommend it to anyone wanting to run courses in their own field no matter what their previous training or experience. I would also like to mention our trainer, Frances Gallagher, who was everything you would need and more that you would expect from a good trainer. Her help, encouragement and patience is outstanding. Julianna Kelly, Trainer, (February 2011).

Train the Trainer (FETAC) Level 6:
Just a short note just to thank my tutor, Frances Gallagher, for all her help on the Train the Trainer could which I completed with Lir Business Services and Training Centre. Having Frances as my tutor made all the difference to me. I’m not overly educated having left school at 13 years of age. Therefore to pass the Train the Trainer course with a Distinction is a big achievement for me. The way Frances went in to detail and explained every detail of the course and was available at all times to help via email, phone, text, and personally in her office, was a major help to my achieving my certification. Without all her help and explanations on how to go about being a qualified Trainer I know I wouldn’t be a qualified Trainer today. To conclude, I would just like to thank Frances for her professional and expert help in helping me to become a Trainer and I would recommend her and her company, Lir Business Services and Training Centre, to anyone wishing to become a Trainer. Thanks again Frances for getting me there. Tony McGoey, Driver CPC/Trainer, (Feb. 2011).

Train the Trainer (FETAC) Level 6:
I really enjoyed doing the Train the Trainer at Level 6 with you. It was hard work but worth it in the end! You were very professional with your teaching techniques and were always there to help, no matter what time of day it was. This was very encouraging from a learner’s point of view. I would definitely recommend this course to anyone who is interested, and also to book it through your company, as they were very professional to deal with at all times. Orla Murray, Trainer (Computer Literacy). (Feb, 2011).

Train the Trainer (FETAC) Level 6:
I recently completed the FETAC Level 5 Train the Trainer course at Lir Business Centre. Train the Trainer itself is a very interesting and worthwhile course. While studying at Lir, I found the staff to be very helpful and friendly, Francis, my course tutor, was particularly supportive and encouraging. Studying at Lir Business centre has been a particularly valuable experience. Laura McLoughlin, Trainer (Dec, 2010).

Bookkeeping (Manual & Computerised) FETAC Level 5:
I found Laura to be an excellent Tutor at Lir Business Services & Training Centre and found the content of the course relevant to the work that I do. I now have a better knowledge of manual bookkeeping and learned how to use a different accounts package on the computer. As a result of this course, I hope to use my accounts computer experience. Kate O’Donohoe, (Nov, 2010).

Train the Trainer (FETAC) Level 6:
Our unemployed Jobseekers come from a range of previous disciplines and backgrounds, and therefore require a programme that can be adaptable to their individual needs. Train the trainer has meant that we now have an internal professional to deliver this preparation for work programme, which is both flexible and professional and can include new methods on how to source employment in the current economic climate, preparation for interview, really understanding the job description and identifying the best route to employment for oneself. (Catherine Byrne, Manager, SWIC Local Employment Centre, Dublin 8).

Train the Trainer (FETAC) Level 6:
Train the trainer has given me the confidence and the skills to put together a new tailor made programme to deliver in preparing unemployed people for work. It has given me the opportunity as an Employment Mediator to enhance my current skillset as a professional when dealing with those most distanced from the current labour market. The course was excellent as a result of the Tutor, Frances Gallagher, being very well prepared at all times and the content was always interesting and varied. It was delivered very professionally and clearly the tutor practiced what she preached! Frances is a friendly approachable tutor who is confident in delivering this course and an excellent example for any trainee to aspire to in their pursuit to become a successful trainer! I would highly recommend Train the Trainer through Lir Business Services & Training Centre. Margaret Collins, Employment Mediator/Trainer, SWIC Local Employment Centre, Dublin 8 (Sept, 2010).

Train the Trainer (FETAC) Level 6:
I really enjoyed the Train the Trainer course held in Dublin and will definitely be training soon. I would recommend it to anyone who has toyed with the idea of taking a class, even if it is a voluntary group. This is a worthwhile course and Lir Training Centre is great. My trainer always rang me back or emailed me when I needed advice. Nuala Bass, Self Esteem / Trainer, (Sept, 2010).

Train the Trainer (FETAC) Level 6:
I thoroughly enjoyed my Train the Trainer course and even though at times it was challenging, the overall experience was truly rewarding. The support and guidance provided from both Tutor and within my group was second to none and it made it a very encouraging and enjoyable experience. I have developed a much more competent approach to presenting to others, and would highly recommend this invaluable experience to everyone. Geraldine Greene, Catering, Trainer (Feb, 2011).

Train the Trainer (FETAC) Level 6:
This course gave me the tools required to prepare and deliver presentations. Frances made the atmosphere relaxed and enjoyable. The course gave me a great insight into how we actually learn and also ways in which we can transfer our knowledge. Frances was always available to answer questions on presentations and assignments. The course was both professional and insightful. David Toner. Safety Adviser (Sept, 2010).

Business Management (FETAC) Level 6:
"Lir' Unique and personal teaching style which incorporates each individuals learning style makes the coursework stay fresh in your mind and enjoyable to learn, whilst covering such a broad spectrum creates many opportunities for progression" Clive Hough - Trainee Business Management Level 6 (Sept, 2010).

Train the Trainer (FETAC) Level 6:
I have just completed “Train The Trainer – FETAC Level 6” course. My course tutor was Frances Gallagher, Lir Business Centre, Mullingar.I received wonderful tuition and support from Frances throughout all stages of my course. Course workshops were excellent. Course presentation notes were thorough and very helpful. Also, I found Frances always available to help and guide me during preparation of my final assignment for the course. Gerry McGough, Marketing Consultant/Trainer, Blackrock, Co Dublin Tel: +353 1 2807728 - Email: (Sept 2010).

Train the Trainer (FETAC) Level 6:
Train the Trainer (FETAC) Level 6 - This course has given me a greater appreciation of the learning process of adults, the how and why different individuals learn and how best to facilitate that learning; an invaluable lesson in how to transfer knowledge. John P. Kiely Project Management Training and Consultancy Professional (Sept 2010).

Train the Trainer (FETAC) Level 6:
I found the course thorough, relevant and enjoyable. The trainer, Frances Gallagher, was professional and engaging and I learnt many skills that will be serve me well as a trainer. Dermot Ryan, Music Teacher (Sept, 2010).

Train the Trainer (FETAC) Level 6:
Many thanks for the positive response. Anything I did Frances is down to you. Your training skills and knowledge and presentation skills are brilliant. So however I do is due to what you showed me. That is being honest. I have seen many presentations in my time and your insight into how to train people and the various facets that need to be taken into account are excellent. Many thanks for your help. Con Horan, Trainer, Dublin. (Sept, 2010)

Information Technology (FETAC) Level 4:
I completed an Information Technology course at Lir Business Services & Training Centre. My tutor was Laura and I found her to be excellent. As a result of this course I have upgraded my computer skills and hopefully it will enhance my employment chances. Eileen Mellet, (July 2010).

Train the Trainer (FETAC) Level 6:
Thank you Frances, for giving me the confidence of being able to put a Children’s IT programme together. It was great to know there is a way to put any course together in a short time, if it’s needed. Esther Coyle, IT Trainer, (May 2010).

Train the Trainer (FETAC) Level 6:
I have recently completed Train the Trainer (FETAC) Level 6 course with Lir Business Centre. I found the course extremely interesting and informative; Frances (Gallagher) is a great Tutor. She injects enthusiasm and appreciation for adult learning into the course. I thoroughly enjoyed and related to her training skills. Thanks for all the help, support and confidence building Frances! Louise Byrne, Childcare/Trainer, (May 2010).

Train the Trainer (FETAC) Level 6:
This course was most enjoyable and I was very impressed with the knowledge the other participants displayed on their chosen topics. I gained knowledge on a range of topics from other participants on the course whose interests ranged from homeopathy to music appreciation. As my chosen topic is IT, it was interesting to watch other Learners demonstrate different ways of communicating with the class. Frances Gallagher is an excellent Tutor and I would have no hesitation in recommending this course to others. Mary Byrne, IT Trainer, West Offaly Training, Banagher, Co. Offaly, (March, 2010).

Train the Trainer (FETAC) Level 6:
This course was very well delivered – each day was well planned and everyone was given individual attention and time to ask questions. Our Tutor Frances Gallagher, I found very easy to work with and gave me great help and confidence. I don’t feel nervous now standing up in front of a class. Thanks. Christina Carty, Trainer, (April 2010).

Train the Trainer (FETAC) Level 6:
I was very impressed with this Train the Trainer course. Every aspect of facilitating and training adults was covered in the course, including detailed handouts and use of appropriate equipment. I would recommend this course to anyone who wishes to pursue such a career. Maureen O’Hehir, Trainer, (April 2010).

Train the Trainer (FETAC) Level 6:
I would like to thank the staff of Lir Business Centre, and in particular the Trainer, Frances Gallagher, who delivered FETAC 6 Train the Trainer course. This course was professionally delivered to students of various education levels, yet no one was left behind! My experience of this course was empowering, educational, fun and very rewarding. Fiona McAuley, Trainer, (April, 2010).

Train the Trainer (FETAC) Level 6:
Train the Trainer FETAC L6 - I have to say, I have been on many courses but none that allows people to interact as much as we did yesterday - good to see it! I guess it makes me reflect on the training I presented. M. McKenna, Windhoist Ltd/McNally Crane Hire Ltd. (April, 2010).

Bookkeeping (Manual & Computerised) FETAC Level 5:
I completed a Bookkeeping (Manual & Computerised) course with Laura who I found to be excellent. As a result of this course I have a greater knowledge of how businesses work and I hope to do my husbands accounts. The course met my expectations and I didn’t expect it to be so informative. (March, 2010).

Reception (FETAC) Level 5:
I found this course to be excellent. I feel I have gained a lot of knowledge about reception work. The added extra’s that I received from Frances, that I wasn’t expecting I found very helpful and gave me a better insight into reception. A very beneficial course for reception work and it would be a good refresher course for anyone who is in this line of work. Michelle McKenna, (Feb, 2011)

Reception (FETAC) Level 5:
This course not only teaches people who have never worked in an office environment very beneficial skills but it also refreshes people who work on a day-to-day basis in the office to make business better. As a result of this course I can see new opportunities where improvements can be made in the office and investigate new communication and technology for your business in the reception area. I would definitely recommend this course to a friend. Una Dooley Duffy, (Feb, 2011).

Reception (FETAC) Level 5:
I learned a lot about reception work. Communication skills have improved and I am more aware about customer perception when entering a business. I gained much more knowledge and I would recommend this course. Ann Tyrrell, Roscrea, (Feb, 2010)

Train the Trainer (FETAC) Level 6:
I completed the Train the Trainer (FETAC) Level 6 course in October 2009 and found the course very interesting. Frances is a fantastic Tutor who explains things very well. She is very approachable and always makes sure everyone is confident in what they are being taught. I would highly recommend the course to anyone interested. Alana Mooney, Beauty Therapist/Trainer, (January, 2010).

Children of Lir Computer Classes:
This was the best value course of any my son has done over the last few Summers. His morning tuition was well thought out and the 'homework' given kept him occupied each afternoon. He really enjoyed the course, looking forward to learning new things each day. I am amazed with the amount he learned in one week. B. Flynn, Mullingar Crystal (Aug, 2009).

Safety & Health in the Workplace (FETAC) Level 5:
I found the course and my tutor very informative and learned a lot more about safety laws and practices and am now more aware as a result. I would recommend this course. Martin Fennessy, (Nov, 2008).

Safety & Health in the Workplace (FETAC) Level 5:
Being a fire fighter, I welcome the courses on safety and health at work and to me this course has been very relevant. Courses like this keep your memory fresh to all the accidents that can happen in the workplace. Edel, our tutor, did a great job, thanks. Liam Kelly, (Nov, 2008).

Payroll (Manual & Computerised) FETAC Level 5:
I completed a Payroll (Manual & Computerised) course at Lir Business Services & Training Centre. I enjoyed the training, it was perfect for me. I gained new knowledge and ideas and I can put it to use. I now have a better understanding in how Payroll works. The class times were flexible which is very handy and I would recommend this course. Bridget Daly, (Nov, 2008).

Legal/Medical Secretarial &ECDL:
I enjoyed the training as Laura made it so easy to follow the course. I thought I knew a lot until I started the course, but really didn’t know anything at all! I will use the skills now on a daily basis and it has given me the confidence to improve or better my working skills to move up and onwards. By all means I would recommend this course to others. Patricia McGuire (Sept, 2008).

Interior Design (Colour & Light) FETAC Level 5:
I enjoyed the course although it was very intensive. I wanted to get work/assignment completed by the end of the five sessions. I certainly learned a lot, would recommend it, and feel confident to re-decorate my own home and share my ideas with others. Mary McElvaney, (Aug, 2008).

Interior Design (Colour & Light) FETAC Level 5:
I enjoyed the course, got loads of new ideas and a great insight into colour combinations and effect of lighting. I hope to use these ideas when re-decorating some bedrooms at home. The information I got will be helpful when I am shopping for materials/fabrics etc. I would recommend this course to someone else. Betty Kelly, (Aug, 2008).

Retail Selling (FETAC) Level 5:
I found the training course, trainer and venue to be excellent. Frances was very supportive to me throughout the course, very calming and encouraging to the group. I feel the course handouts were very informative and could be understood very easily for future reference. I enjoyed demonstrating the selling skills (i.e. role playing) it was fun to do and there was a lot of support among the group and this created a closer bond and broke the ice early on in the course. I would recommend the FETAC Level 5 Retail Selling course to anyone interested in retail. My only regret is not doing this course before I entered into this field. Anonymous – Portlaoise Incompany Group (2008).

Retail Selling (FETAC) Level 5:
I completed the Retail Selling course in Portlaoise and found the training course and trainer venue to be excellent. While I found the course brilliant, I found the assignments a bit of a shock at first as I’ve never done anything like this before. A special thanks to Frances, our tutor, she was very good and also thanks to the course organisers. Anonymous – Portlaoise Incompany Group (2008).

Retail Selling (FETAC) Level 5:
I really want to thank my Tutor, Frances Gallagher, for her time and support in completing this course. I enjoyed the role play because I was able to practise what I was taught. I found the content excellent in every respect. I gained an understanding of the process of retail selling, importance of planning and organising your time and I would recommend this course to anyone who would like to work in retail. Anonymous – Portlaoise Incompany Group (2008).

Reception (FETAC) Level 5:
The course will be very beneficial to me as I intend to get a job in Reception work. I gained more confidence in dealing with the pubic, communication skills, telephone skills and customer services. I would recommend this course to someone who would like to work in a front office/reception environment. Mary Reddington, Ballina, (Feb, 2008)

Reception (FETAC) Level 5:
I found Frances Gallagher, our Tutor, to have excellent communication skills in delivering this course. I found the relevance of the course to the work I do, very relevant and the course met my expectations very well. On a CE Scheme this involves doing reception work at various times. The course was excellent in explaining fully the role of the receptionist, e.g. information technology, personal appearance, motivation, skills and attitude. As a result of this course I have gained a much greater knowledge and understanding of the role of the receptionist, addressing people, relations with work colleagues, I.T. skills, customer relations etc. and this has been a very beneficial course in regards to my self-confidence as I would have no hesitation in applying for a job as a receptionist now. Dolores Egan, Ballina, (Feb, 2008).

Reception (FETAC) Level 5:
I feel that the course was delivered very well and gave a good overall view of the running of an office and duties of a receptionist. I gained an immense knowledge of the running of a modern office. The duties of a receptionist and the use of communication technology. I feel confident that I would be able to carry out the role of receptionist successfully and I intent to apply for receptionist positiosn that become available. I would recommend this course. Josephine Ruane, Ballina, (Feb, 2008).

ECDL:
Thanks to all the staff at Lir Business Centre. I found everyone very helpful and that made me relaxed and comfortable to attend and learn from my course. I would recommend this course and have been given information and advice on further training. Regina Crowe, (Dec, 2007).

Secretarial & ECDL:
Yes, I really enjoyed the course and I found Laura very helpful and very nice. I learned a lot and got loads of new ideas and hope to use them in the future. I would recommend this course as it is a very good course. Breda Briody, (Nov, 2007).

Medical Secretarial & ECDL:
Yes, I enjoyed doing the course and I liked the flexi-time which meant I could work around my job. Everything was explained clearly and I will use the information, ideas and skills gained on the course in secretarial work or even at home. Joan Croash, (Oct, 2007).