Retail Selling FETAC Level 5 B20037

Training Aim:

To prepare learners for employment in retail selling situations. It can also prepare them for progression to further study or training in retail selling management or related disciplines.

Objectives:

Learners who successfully complete this course will

  • Conduct a sale requiring personal selling from opening through to the closing stage

  • Demonstrate thorough product knowledge when conducting a sale
  • Appreciate the ethics of selling
  • Handle payments using a range of methods
  • Appreciate the importance of good presentation and interpersonal skills
     

Outline Training Plan:

The specific learning outcomes are grouped in 3 units.
Unit 1: Personal Selling Techniques
Unit 2: Customer Relations
Unit 3: Handling Payments

Training Duration:

30 hours approx (depending on Learner's prior knowledge/existing skills).

Course Fee:

Upon request (discounted group and FÁS/CE participant)

Record System

  • Access Database, as approved by FETAC.

  • All results are recorded on our database and comply with the Data Protection Act 1988.Project and Examination.
     

Assessment & Certification:

  • All assessment is devised by the Internal Assessor, with external modification by FETAC.

  • Assessment Briefs:
    • Skills Demonstration: 60%
    • Assignment: 40%
       
  • Grading: Pass 50- 64% Merit 65% - 79% Distinction 80-100%

 
Trainer/Instructor/ Workplace:

 
Training Organisation - FAS Approved = 902364.
Tutors listed on the NRT - National Register of Trainers.

Training Facilities:

Lir Business Services & Training Centre, Mullingar, Co. Westmeath or In-company. Training Rooms, Materials, CD-ROMs, On-line Tuition, Approved Course Manuals.

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