Lir Business Centre

General Office Skills FETAC Level 4

Training Aim:

To enable the Learner to gain an in-depth knowledge and skills required to effectively perform administrative functions within an office environment. Learner will also cover key responsibilities skills competences and attitudes necessary to perform general office and administrative duties.

Objectives:

Understand the functions of the office within an organisation and the services which are performed in relation to office work

Develop through theory and skills practice, competency necessary to provide a range of office services which are likely to be required within an organisation

Maintain Health & Safety in the office environment

Focus on a specific skill area within a range of general office skills

Outline Training Plan:

The specific learning outcomes are grouped in 6 units.
Learners must complete units 1 to 4 and may choose one other from units 4 to 6.

Mandatory Units
Unit 1 The Office Environment, Equipment and Technology
Unit 2 Health & Safety in the Office Environment
Unit 3 Business Communications and Documentation

Elective Units Complete one elective unit :
Unit 4 Filing and File Management
Unit 5 Receive, handle and dispatch Post
Unit 6 Telephone and Reception skills

Training Duration:

30 hours approx (depending on Learner's prior knowledge/existing skills).

Course Fee:

Upon request (discounted group and FÁS/CE participant)

Record System

Access Database, as approved by FETAC.

All results are recorded on our database and comply with the Data Protection Act 1988.Project and Examination.

Assessment & Certification:

All assessment is devised by the Internal Assessor, with external modification by FETAC.

Assessment Briefs:

Assessments (Theory Based) 4: 60%

Assignments: 40%

Grading: Pass 50- 64% Merit 65% - 79% Distinction 80-100%

Trainer/Instructor/ Workplace:

Training Organisation - FAS Approved = 902364.
Tutors listed on the NRT - National Register of Trainers.

Training Facilities:

Lir Business Services & Training Centre, Mullingar, Co. Westmeath or In-company. Training Rooms, Materials, CD-ROMs, On-line Tuition, Approved Course Manuals.

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General Office Skills FETAC Level 4
Training Aim:	To enable the Learner to gain an in-depth knowledge and skills required to effectively perform administrative functions within an office environment. Learner will also cover key responsibilities skills competences and attitudes necessary to perform general office and administrative duties.
Objectives:	Understand the functions of the office within an organisation and the services which are performed in relation to office work Develop through theory and skills practice, competency necessary to provide a range of office services which are likely to be required within an organisation Maintain Health & Safety in the office environment Focus on a specific skill area within a range of general office skills
Outline Training Plan:	The specific learning outcomes are grouped in 6 units. Learners must complete units 1 to 4 and may choose one other from units 4 to 6. Mandatory Units Unit 1 The Office Environment, Equipment and Technology Unit 2 Health & Safety in the Office Environment Unit 3 Business Communications and Documentation Elective Units Complete one elective unit : Unit 4 Filing and File Management Unit 5 Receive, handle and dispatch Post Unit 6 Telephone and Reception skills
Training Duration:	30 hours approx (depending on Learner's prior knowledge/existing skills).
Course Fee:	Upon request (discounted group and FÁS/CE participant)
Record System	Access Database, as approved by FETAC. All results are recorded on our database and comply with the Data Protection Act 1988.Project and Examination.
Assessment & Certification:	All assessment is devised by the Internal Assessor, with external modification by FETAC. Assessment Briefs: Assessments (Theory Based) 4: 60% Assignments: 40% Grading: Pass 50- 64% Merit 65% - 79% Distinction 80-100%
Trainer/Instructor/ Workplace:	Training Organisation - FAS Approved = 902364. Tutors listed on the NRT - National Register of Trainers.
Training Facilities:	Lir Business Services & Training Centre, Mullingar, Co. Westmeath or In-company. Training Rooms, Materials, CD-ROMs, On-line Tuition, Approved Course Manuals.
	Back to Course List...